Field Service Engineer jdd
This is a fully remote position
The Field Service Engineer will:
Promote and provide a “World Class Customer Experience” when interacting and working with customers, visitors, fellow colleagues, potential employees, business partners, sales representatives, and vendors.
80-90 percent travel to customer sites to install and start up industrial ovens and oven systems.
80-90 percent travel to customer sites to troubleshoot and repair industrial ovens and oven systems.
Knowledge of temperature control system, start up, and debugging processes
Experience with Program Logic Controls (PLC), operator interface, communications, and frequency programming and debugging processes.
Operating the following company or customer equipment: service vans, fork trucks, scissor lifts and overhead cranes.
Read technical drawings, reports, and work instructions.
Conduct uniformity testing on industrial ovens.
Perform electrical troubleshooting.
Perform gas, water, and air troubleshooting.
Perform Program Logic Control (PLC), operator interface, communication, and frequency drive programming and debugging.
Perform mechanical assembly, working with a variety of mild steel, stainless steel, structural angle, channel, and tubing.
Set up, fit, and position weldments, having a number of parts. Welding experience is desired.
Develop working relationships with other departments to address and resolve issues.
Participate in cross functional teams to address and resolve manufacturing, design, and quality problems, and to ensure the continuous improvement of processes and methods.
Comply with all housekeeping procedures, quality standards, and safety regulations.
Lean Manufacturing experience a plus
Complete special projects, as assigned
Education and/or Experience: Associate's degree (AA) or equivalent from an accredited two-year college or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Strong communication skills and a professional demeanor to interact with customers.
Mathematical Skills: Ability to read tape measures, and do basic math, including fractions, percentages, ratios, and proportions.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. Ability to interpret an extensive variety of technical documents and deal with both abstract and concrete variables. Ability to read and interpret schematic prints.
Computer Skills: Knowledge and skill with Microsoft Office products and Windows-based computer applications. Familiarity with writing service reports and using ExpenseWire is a plus.
Certificates, Licenses, Registrations: An Electrical certificate/training, especially working with high voltage power, is desired. Also required is a current, valid driver’s license.
