Manufacturing Customer Service Rep gea

‍Common work duties include:

Is Director of First Impressions by greeting and assisting all visitors

Handles all incoming phone calls on multi-line phone system for the organization; distributes calls to appropriate staff, takes messages.

Perform work order data entry and ensure accuracy

Process daily shipping paperwork, shipment tracking, and other related tasks

Assist customers over the phone with questions regarding product issues or assembly and take orders

Coordinate and perform filing for customer service, accounting and purchasing departments

Monitor and distribute faxes from main fax

Provide clerical support to other departments as needed

Maintain conference rooms and other duties as assigned

Experience and skills needed to be successful:

Minimum 1 year of prior experience with data entry or as receptionist in an office environment

Pleasant and articulate phone voice

Able to work under tight deadlines in a very fast-paced environment

Quick learner and able to retain details

Exceptional attention to detail

Fluent in all Microsoft Office products and data entry

Must be able to work independently in an open office environment

This role generally works office hours Monday-Friday 8a-5p. We can be flexible on start and end times as long as you are meeting business needs.

Amazing Perks and Benefits Package:

This position pays a competitive wage commensurate with direct experience, skills, and time spent in the manufacturing industry. We also offer fantastic benefits and perks including 4 different health insurance plan options through Quartz, dental and vision insurance through Delta, a 401(k) plan with 50 cents paid for every dollar contributed up to 6% of your salary, voluntary short-term disability, long-term disability, and life insurances through Unum, paid time off after 6 months, 6 paid company holidays, an Employee Assistant Program for all employees starting day 1 providing 5 free mental health counseling sessions annually, monthly perfect attendance awards, employee appreciation lunches and awards, free apparel on your work anniversary, coworkers that feel like family, and unlimited opportunities for training and growth. This is only a sampling of what of your total rewards package includes- learn more when you join the team!

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