JOB DESCRIPTION –  

Need valid DL and comfortable driving larger vehicle (box truck)

 Hand tool experience would be great

They will train on-site for people with no experience

Must be flexible, to go from site to site same day and they will be on call 1 week/month so may get call in the middle of the night. There will be an addition to the hourly rate the week they are on call.

National Background check

Our technicians respond to both commercial and residential losses due to burst pipes, sprinkler systems going off, mold infestations, fire damage, and much more. In addition, each technician rotates on an On-Call schedule so that we are able to respond to emergency situations at night and on the weekends or when we have severe weather such as flooding, cold snaps and snow storms. You would be communicating with your Supervisor and Clients as their loss is progressing –this is where our technicians get praises (and raises!).

Company will pay for all of the industry certifications required for our technicians to respond to all situations. We want you to grow with us! Work your way up to a Field Supervisor, Estimator, or management – your possibilities are endless! We want “street smart” “common sense” technicians who have the ability to think on their feet.

ResponsibilitiesInclude:

• Prepping trucks and equipment for emergencies
• Assess and attend to damage at a Client’s property
• Set-up and monitor equipment
• Take pictures and document progress of loss
• Perform demolition of loss (if necessary)
• Be safe and follow guidelines established through Industry Standards
• Ensure proper maintenance of vehicles and equipment
• Attend daily production meetings for job updates and/or changes
• Attend Monday Company meetings
• Attend on the job classes, seminars, webinars, or other training to expand current knowledge and skill levels
• Provide feedback to supervisors, management and staff to constantly improve our processes and procedures

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ClientSatisfaction:

• Update client on loss progress and set appointments
• Complete all tasks that are communicated and agreed     upon with client and management
• Keep job-site as clean and tidy as possible
• Protect the client’s property

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Qualifications:

• Clean driving record
• Basic math and writing skills
• Ability to repeatedly lift 50 pounds
• Ability to work while wearing a respirator when needed
• Basic computer and smartphone skills
• Ability to pass a Drug & Alcohol screening evaluation
• Ability to work independently and in a team environment
• Good judgment and ability to remain calm in an extremely busy workday and/or difficult client interaction
• Maintain confidentiality of client information
• Use of judgment on assessing job set-up and protocol
• Manners! A sense of humor!

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Not required but background knowledge would be beneficial:

• Knowledge or familiarity with carpet cleaning, fire/smoke damage restoration, sewage or water damage mitigation and/or mold remediation services
• Basic construction background

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