CSR kzz

Customer Service

· Orders/Phone Calls – Answer phone; process new orders; assist with monitoring of email inboxes; enter tracking information into system when orders are complete

· Monitor Open Orders – Follow-up on any open orders issues to resolve so orders can be shipped as quickly as possible (i.e. backorders, pricing issues, etc.)

· Filing/Organization – File and organize paperwork as needed

· Assist in other office tasks as needed

Skills/Qualifications

· Previous customer service experience

· Self -Starter/Ability to manage time

· Strong verbal and written customer service skills

· Commitment to Team Atmosphere and Personal Responsibility

· Spanish speaking a plus but not required

· International / export experience a plus but not required

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