Field Service Technician djr

• To perform defined service tasks in the direction of management at various off-site locations.
• Reads test schedule, work orders, test manuals, performance specifications, wiring diagrams, and schematics to determine testing procedure and equipment to be used.
• Understand system and product documentation to be able to perform the specified functions at the customers' site in accordance with established procedures.
• Preparing daily reports, reports of findings, analysis, and solution. Prepare travel/trip reports including time sheets and expense reports in a timely and efficient manner.
• Support and or develop procedures for installation and trouble shooting.
• Develop Original Equipment Manufacturing Manuals (EOM's).
• Create/edit documents and procedures.
• Troubleshoot and utilize instrumentation, documentation, knowledge and or experience to identify issues and determine the corrective action to fix the equipment and system.
• Tests functional performance of systems, sub-assemblies, and parts under specified test procedures.
• Calibrate test instruments according to specifications.
• Connects unit to be tested to test equipment such as motor generator, multi meters, or current injector.
• Reads dials or digital displays that indicate electronic characteristics such as voltage, frequency, distortion, inductance, and capacitance.
• Compares results with specifications and records test data.
• Analyzes test results on defective units to determine the cause of failure.
• Replaces defective wiring and components or records defects and returns unit to production department for repair.
• Confers with engineers, technicians, production personnel, and others regarding testing procedures and results and to resolve problems.
• Writes computer programs to control semiconductor device and electronic component test equipment prior to testing.
• Devices test equipment setup to evaluate performance and operation of nonstandard or customer returned units. in servicing and repairing equipment.
• Ability to lead projects, instruct and direct workers
• Trains shop personnel.
• Assist with QMS procedures.
• Travel to customer site for startups, trouble shooting, or to train on switchgear and operations of equipment.
• Sources additional opportunities for service-related functions while on customer sites - (generate revenue).
• Job responsibilities

Field service including installation. Commissioning. inspecting. modifications and troubleshooting factory testing and quality control. Diesel and turbine generator paralleling control systems experience a plus.

REQUIREMENTS:

• For Electrical, a BSEE is strongly preferred but will consider a four- or two-year degree with the right experience.
• Good oral and written communication skills
• Good organizational and basic computer skills
• Must be able to work autonomously
• Must have strong customer service skills
• Must maintain a valid driver's license
• Background checks including drug testing is required.
• SELF STARTER WHO CAN WORK WITH MINIMAL SUPERVISION
• DETAIL ORIENTED AND ACCURATE
• MUST BE RELIABLE
• Must be comfortable and willing to travel as needed.
• Must be able to get a Passport. Some travel will be outside the US.

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