Field Service Technician djr

$27+ doe
Oshkosh, WI

Field Service Technician djr

  • To perform defined service tasks in the direction of management at various off-site locations.
  • Reads test schedule, work orders, test manuals, performance specifications, wiring diagrams, and schematics to determine testing procedure and equipment to be used.
  • Understand system and product documentation to be able to perform the specified functions at the customers' site in accordance with established procedures.
  • Preparing daily reports, reports of findings, analysis, and solution. Prepare travel/trip reports including time sheets and expense reports in a timely and efficient manner.
  • Support and or develop procedures for installation and trouble shooting.
  • Develop Original Equipment Manufacturing Manuals (EOM's).
  • Create/edit documents and procedures.
  • Troubleshoot and utilize instrumentation, documentation, knowledge and or experience to identify issues and determine the corrective action to fix the equipment and system.
  • Tests functional performance of systems, sub-assemblies, and parts under specified test procedures.
  • Calibrate test instruments according to specifications.
  • Connects unit to be tested to test equipment such as motor generator, multi meters, or current injector.
  • Reads dials or digital displays that indicate electronic characteristics such as voltage, frequency, distortion, inductance, and capacitance.
  • Compares results with specifications and records test data.
  • Analyzes test results on defective units to determine the cause of failure.
  • Replaces defective wiring and components or records defects and returns unit to production department for repair.
  • Confers with engineers, technicians, production personnel, and others regarding testing procedures and results and to resolve problems.
  • Writes computer programs to control semiconductor device and electronic component test equipment prior to testing.
  • Devices test equipment setup to evaluate performance and operation of nonstandard or customer returned units. in servicing and repairing equipment.
  • Ability to lead projects, instruct and direct workers
  • Trains shop personnel.
  • Assist with QMS procedures.
  • Travel to customer site for startups, trouble shooting, or to train on switchgear and operations of equipment.
  • Sources additional opportunities for service-related functions while on customer sites - (generate revenue).
  • Job responsibilities

Field service including installation. Commissioning. inspecting. modifications and troubleshooting factory testing and quality control. Diesel and turbine generator paralleling control systems experience a plus.


  • For Electrical, a BSEE is strongly preferred but will consider a four- or two-year degree with the right experience.
  • Good oral and written communication skills
  • Good organizational and basic computer skills
  • Must be able to work autonomously
  • Must have strong customer service skills
  • Must maintain a valid driver's license
  • Background checks including drug testing is required.
  • Must be comfortable and willing to travel as needed.
  • Must be able to get a Passport. Some travel will be outside the US.

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Dan Roth
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