Technical Sales Account Manager jdd

Position Responsibilities

• Direct and first point of contact with external customers as it relates to the sale of our entire product line across various industries.

• Interacts with existing and potential customer via telephone, e-mail or in person to qualify sales leads and sell products and services.

• Creates and presents quotations to customers emphasizing value-add features and explaining the benefits of selecting our product.

• Follow-up with customers on quotations to help obtain orders, discuss objections that may prevent the placement of orders, and offer alternate options if needed.

• Proactively follows up with prospective new customers to generate sales.

• Review purchase orders for proper model number, quantity, pricing, customer request date, terms and coordinate special review with engineering or operations as needed.

• Responsible for meeting and exceeding monthly/quarterly sales targets and goals.

• Possesses thorough knowledge of all products, processes, and policies to support and exceed customer requirements.

• Develops an understanding of the customer base, market and individual customer needs while building and maintaining customer relationships.

• Overcomes technical and business objections of prospective customers to win the business.

• Provides product demos to qualified customers on request.

• Works with other sales team members to keep account activities and literature up to date.

• Completes customer visits as needed and approved to build relationships and secure additional business.

• Other Duties as assigned.

Qualifications

• Minimum 4 years of related experience in manufacturing, industrial or engineering sales.

• Preferred Bachelors or Associates degree in a technical discipline.

• Excellent communication skills (written and verbal) with internal and external customers at all levels of the organization providing courteous, timely and accurate information.

• Preferred to have analytical competencies and technical aptitude with respect to refrigeration, control engineering and fluid dynamics.

• Ability to solve problems involving several variables.

• Time management and organization skills are required with the ability to handle multiple tasks

and to prioritize situations requiring urgent attention is critical.

• Working knowledge of Microsoft Office, especially Word and Excel. Experience with customer relationship management (CRM) software and Enterprise Resource Planning (ERP).

• Continuous Improvement mindset and a focus on Quality.

• Must be legally authorized to work in the United States for any employer.

• No relocation reimbursement available.

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