Essential Duties and Responsibilities

Reviews field service reports for accuracy and appropriateness, researches discrepancies and makes adjustments accordingly.

Maintains and updates departmental records of forms, images, impressions and service statistics.

Uses the field service data systems help maintain the schedule communicate to service employees.

Assists in budget preparation and reconciliation and updates management system accordingly.

Make calls to schedule transportation needs for employees of the company.

Assists in review, evaluation, testing and implementation of new work processing systems.

Assists in coordinating changes to existing field service schedule and systems and installation of new processes and systems with other vendors and other departments.

Prepares and updates various department documents and reports.

Prepare, file, and maintain documents and records in physical or digital formats.

Perform data entry into tracking databases and internal systems with accuracy.

Compile, review, and verify information using standard methods and simple calculations.

Respond to internal and external information requests via phone, email, or other communication channels.

Retrieve records and documents as needed for reference or customer inquiries.

Support general office operations, including photocopying, mailing, and ordering supplies.

Maintain confidentiality and compliance with company policies and procedures.

Completes special projects and other duties as assigned

Knowledge and Skill

High school diploma or equivalent. A minimum of one (1) year related work experience.

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