Responsibilities

Pro-actively seeking more effective solutions to better serve our customer needs.

Daily interaction with our inside/outside sales team and customers.

You will use your technical and personal skills to assist our customers, many of whom are engineers, in making appropriate equipment selections.

Participate in training sessions and meetings, as required.

Evaluating and processing quotes for customer requests.  This includes Distribution and Engineered Solutions quote requests.

Quote follow up where needed and appropriate

Understanding of basic products and services

Develop and establish a professional relationship with vendors to meet the customer’s needs

Ability to identify problems and provide solutions

Understanding of basic problem escalation procedures

Builds and maintains strong internal and external customer relationships

Supports Outside Sales and associated teams, ensuring their needs are being met and/or in managing client relationships

Position Requirements:

3+ years of experience with combustion equipment design and sales.

Proficiently be able to read and comprehend engineering drawings, schematics, product specifications and product manuals.

Exceptional customer service skills.

Excellent communication, organizational and time-management skills.

Strong mathematical and analytical skills, excellent attention to details, and problem-solving abilities.

Proficiency in Microsoft (MS) Office including Word, Excel, and Outlook

Ability to prioritize, process and manage multiple activities simultaneously.

Engineering Degree, Mechanical or Electrical or appropriate experience required

Strong written and oral communication skills

Enjoy working in a team environment

Highly motivated self-starter

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